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I
would like to buy a Stellar guitar, but would like to change
some features and customize it. How much would it cost?
Currently,
we do not offer customized guitars. Our
guitars are only available with the existing and current
specifications.
Can I order a guitar directly from Stellar?
We
do not do any direct sales, all of our guitars must be purchased
through an authorized Stellar dealer
Do you have any left handed Guitars?
Currently
we only have the Mercury 006 in a lefty model. We will offer
more left handed guitars in the future. (Click
Here to check it out.)
How do I get an endorsment?
Mail
in a Promo Kit including press, images, and music on CD
or DVD.
Please DO NOT send email submissions. Thank you.
Mail to:
Stellar Guitar Company
1172 S. Dixie Highway #476
Coral Gables, FL 33146
How can I get a catalog?
If
you want a print version of our catalog, they will be available
through Stellar Soon (Only in USA).
How can I find out the status of my order that was placed
through an authorized Stellar Dealer?
Only
your authorized Stellar dealer can provide you with the
status of your order. Please contact your authorized dealer.
Where can I get my Stellar guitar repaired?
We
recommend returning your guitar to your place of purchase
or to any qualified repair shop in your area.
How do I adjust the bridge?
You
must first determine what type of bridge is on your guitar.
If
you have a tremolo bridge, there are 2 studs which hold
the bridge system in place. You may adjust either the high
or low side up or down with a 3mm wrench to achieve the
desired action height.
If
you have a tuneomatic style bridge, then you may adjust
your action with a flat-head screwdriver on either the treble
or bass side. (Some older models may only be adjustable
by 2 thumbwheels located underneath both the treble and
bass sides of the bridge).
How often should I change strings?
Although
changing strings varies with each user, Stellar recommends
that you change your strings at least every 30 hours of
playing time. Keep in mind that if you wipe your strings
clean after each use, it will help prolong the life of the
strings.
How do I know if my neck needs adjustment?
Generally,
if a neck is out of adjustment, string buzz will be more
noticeable in either the center of the neck or near the
first few frets & open chording area. There are many
factors that can be the source of string buzz, and not always
does your neck need to be adjusted. Please consult any qualified
repair technician if you are not sure or you do not know
how to properly adjust a truss rod. You should not attempt
to adjust the truss rod, unless you are qualified to do
so.
I broke my neck. Can you fix it or sell me a new neck? Where
do I get it fixed?
At
this time Stellar does not sell replacement necks, and replacements
are only available under a warranty basis. If your neck
broke due to a non-warranty issue, you should try and find
a professional repairperson and see if the neck can be repaired.
Does Stellar sell replacement parts?
No.
Stellar does not sell replacement parts at this time.
Can I buy a neck or body separately?
No.
Stellar does not sell necks or bodies separately.
Where can I get Stellar shirts and accessories?
Go
here
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